Complete Mailto ransomware removal instructions
Mailto ransomware or otherwise known as kokoklock ransomware is recently spotted ransomware-type virus. Like other viruses of this type, it encrypts files stored and demands a ransom payment from the victims to allegedly recover the files. The main targeted files are videos, documents, presentations, pictures, databases, music and other personal files. The encryption is done via using Salsa20 cipher algorithm. During encryption, the ransomware marks with an extension consist of 6 characters. For example, .1be018, .d0e731. Following the encrypting the files, the ransomware generates [file extension].Readme.txt that states that the users have the chance of getting retrieved the files. All they have to do is to contact the developers via [email protected] or [email protected]
The obvious reply to the note is that you cannot trust the people behind it whose only intention is to extort money. On the note, they claim to provide a decryption tool that will help in files decryption process. One who wants to get the tool has to contact the aforementioned email address. The files encryption is done through salsa-40 cipher algorithm that creates a unique key associated with each victim individually. All keys are stored on remote server. The files retrieval requires the keys. The people demand ransom fee for the exchange of the tool. There are many users’ complaint reports that state ransomware viruses developers do not provide the key even if the payment is done. The person who paid the money was scammed. For this reason, you should not pay the fee and even contacting the crooks in any circumstances. Here, you can see the full text message presented on the note:
What happen ?
Your files are encrypted, and currently unavailable.
You can check it: all files on your computer has expansion 1be018.
By the way, everything is possible to recover, but you need to follow our instructions.
Otherwise, you cant return your data.
Its just a business. We absolutely do not care about you and your deals, except getting
benefits. If we do not do our work and liabilities – nobody will not cooperate with us.
Its not in our interests.
To check the ability of returning files, you should write to us by email.
There you can decrypt one file for free. That is our guarantee.
How to contact with us ?
No any decryption is current available that decrypt the files. So, you have to rely on external backup that you were created earlier for the safety.
How did the infection occur?
Ransomware viruses are distributed via scam campaigns, untrustworthy software downloading sources, trojans, and fake software updaters/cracks. Scam campaigns are used to send spam emails containing malicious attachments as well as deceptive messages that encourage users to click on the attachments by presenting them as legitimate and important. Untrustworthy software downloading sources such as freeware downoaders, P2P networks and free file hosting sites spread malware by presenting it as legit software. Trojans are malicious applications that lead the installation of other malicious malware. Fake software updaters/cracks infect computers by supposedly updating/activating software.
How to prevent intrusion?
Use official websites and direct links for any software download. Do not use aforementioned untrustworthy software downloading sources. It is important to not open the attachments presented on any emails whose sender’ addresses seem suspicious. Cracking tools are illegal to use and often cause computer infection and so should be avoided. Updating software should be done using official developers provided tools and implemented functions. Use some reliable antivirus tool that provides regular updates for the installed apps and prevents intrusion of any malware using exploit kit.
Remove Mailto ransomware
Many a ransomware virus has some complex code to perform malicious task on the PC. For example, it might have some module embedded with it to delete the shadow volume copies –an internal cloud that can help in files retrieval. Further, many a virus could inject other unwanted apps to perform malicious activities inside the PC to cause major damages. The crooks may target staling personal information stored on the PCs. Mailto ransomware could have any of such module or the all. For this reason, you should perform the removal process as soon as possible. Manual guide is provided below in step by step manner. However, if you want not to use the manual guide, you can use Spyhunter or other reliable antivirus to automatically remove Mailto ransomware from the system.
How to turn your encrypted files working once again?
Well, through the above explanations mentioned, you might have learned actually what happened to your files after encryption. Since the malware that has affected your files is now removed with suggested scanner, you would still require to turn your files working. And we are now going to discuss how to accomplish this task. Based on expert’s researches and their findings, there’s a number of possible methods or ways which a user can get through to restore their encrypted files to work. Even many of victimized users have tried these methods with their own infected computer and success rate is almost 95 percent. So, you can hope to have your files back, and in order to accomplish complete restore of your infected data, we suggest you check out some suggested methods here:
Methods 1: Restore encrypted files using a powerful data recovery software
Before you start to read the steps, you should know this method is appropriate to those users who have found no solutions to decrypt their files affected by ransomware. But still they are able to utilize their system and can install a software. According to experts, this method has very low difficulty level as it utilizes a program to do so.
Although this method is called to be the safest way to recover encrypted files, it still have some limitations. Technically, the encrypted data recovery solution looks through your system and its partitions to recover original files which are actually deleted by virus to replace with the encrypted one. In many cases, the user tend to copy the encrypted files on some external drive and re-install Windows OS that actually declines the chances of data recovery through this method. So, after you have managed to clean your system against malware effects, leave the files as they are and get through the steps to restore your files using one of the top most data recovery app called Stellar Phoenix Data Recovery Software.
Step 1: At first, download the app on your system by clicking the download button below.
Step 2: Click on the downloaded file through your browser to execute its installer.
Step 3: In the license agreement page, click to accept the terms and click Next button. Further, follow on-screen instructions to complete the installation, and click on Finish button finally.
Step 4: After the installation is done, the program will run automatically. At the first interface, select the file types now that you intend to recovery followed by clicking Next.
Step 5: Select the drives over which you need the software to run over and perform the recovery of encrypted files. Done? Click on Scan button.
Step 6: The software will now scan all selected drive to complete the restore process, however it may take some time depending upon volume of drives and number of files or directories were there previously. After the scanning process ends, you will be shown with a file explorer with preview of your data which you want to recover. Just select those which you need to be restored.
Step 7: Browse a location where you want the restored data to be saved.
Method 2: Encrypted file recovery with a lately created Windows backup
This method is technically for those who have a lately created Windows backup saved somewhere and is not affected by the ransomware. Using inbuilt system recovery services, the backup can restore the files which are included under the backup. This method is considered easier as well and leaves no software, thus considered as a very popular method to fight against emergencies caused by infectious malware. Here are the steps to follow:
Step 1: Hit Win + R key combination and to execute Run command line.
Step 2: In the Run text field, type ‘ms-settings:windowsupdate’ and hit the OK button.
Step 3: You will be shown Windows update settings, but you have actually to click Backup option as shown in picture, and located in left pane.
Step 4: Click on ‘More Options’ to open Backup Options panel.
Step 5: As shown in the image below, select or click on “Restore files from a current backup.”
Step 6: In the next shown window, locate the backup where you have saved it, and click on restore button below as marked in the image.
Methods 3: Using Shadow Explorer Application
This file recovery solution is recommended to those who have their backup but is currently not working, still the files under backup are not yet deleted. In this case, Shadow Explorer is an application that can help you restoring your files from those backup files which are active, but still disabled by ransomware somehow. Under this circumstance, inbuilt Windows Backup and Recovery option will not work for you, rather the software will do the magic easily. To accomplish file recovery in this case, get through the steps here mentioned:
Step 1: Click the button below to download Shadow Explorer on your computer.
Step 2: Browser the location where you have downloaded the file. Double click and extract the zip file.
Step 3: Click to open ShadowExplorerPortable directory and double click on the file as shown in the image below.
Step 4: A drop down menu will appear on screen, so just select a desired Date and time according to your requirements on the top left of Shadow Explorer app, and choose the files in given interface that you want to restore using the software. Once the selection is done, Click on the button Export..
Methods 4: Using other decryptors
Well, this method might sounds a bit weird as every ransomware identity basically uses different enciphers and methods to encrypt files on targeted computers. But when the a ransomware which has actually infected your machine comes from a ransomware family for which a decryptor is officially working and available as well, then this might work for you. Technically, this method is just based on luck and analysis, still many users have reported this worked for them. So, if you have seen a ransomware has infected your computer, the very first thing you should do is to identity what kind of virus has actually affected your machine. In most of the cases, ransomware attacks are irreversible, still those infections basically comes from a parent ransomware which might be cracked earlier. For an instance, Scarab ransomware or Hiddentear ransomware are some families which can be decrypted. To check your luck if the present ransomware that has affected your machine is decryptable or not. To do so, follow the guidelines below:
Step 1: Check the Ransomware Database Here and check if decryptor is available for the malware
Step 2: In case you find no results, you can check an open source project called NoMoreRansom to find the ransomware details and decryptor, which has affected your machine. If found, download the decryptor on your computer’s local drive. This page is being regularly updated by its officials once a ransomware is discovered in world.
Step 3: Before you proceed with the downlaoded decryptor, make sure you have backup all your important files.
Step 4: Execute the decryptor to scan and restore your files easily.