How To Remove Word ransomware (+ Decrypt Files Methods)

Know How To Restore Files from Word ransomware

Word ransomware is a vicious file encrypting virus that belonging to the Dharma Ransomware family. It is mainly designed to encrypt victimized System files and makes them inaccessible until the ransom paid. It was discovered and distributed by the team of cyber hacker with the sole motive to extort huge ransom by the phishing innocent users. It uses the powerful encryption algorithm AES + RSA combination algorithm to encrypt all personal and System files like as Word, documents, audios, videos, apps, and so on. It renames the files by following this pattern: Original filename, unique ID, cyber-criminal email address and the “.word” extension. After completed the encryption process, it drops a ransom- demanding messages in a pop-up Window and “FILES ENCRYPTED.txt ” text file.

The ransom message and the FILES ENCRYPTED.txt text file informs victim that their all kind of personal and System files are encrypted by the powerful encryption algorithm and instruct them to write an email to the provided email address to unlock all kind of files. The text presented in the pop-up windows provides more information. In order to recover all encrypted files victim must be purchase decryption tool from the cyber-criminal. The price of the decryption tool is not specified it is only depends on how fast victim will contact to the developer.

 It also instructs ransom money should be paid in Bit coin crypto currency within 48 hours after contacted. Provided email –id must be assigned to the email.   If there is no response arrive after 24 hours victims are to use the secondary email address. Before making the payment decryption can be tested by attaching one encrypted file to the email. The testing file does not contain any valuable data like as data base, documents, large excel sheet and does not exceed from 1 MB. The file will be sent back after decrypted. Victims are highly instructed, renaming the encrypted files or attempting to decrypt them with third party tool may result in permanent data loss.

Text presented in Word ransomware’s pop-up window:

All your files have been encrypted!

All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail [email protected]

Write this ID in the title of your message –

In case of no answer in 24 hours write us to theese e-mails:[email protected]

You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.

Free decryption as guarantee

Before paying you can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)

How to obtain Bitcoins

The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.


Also you can find other places to buy Bitcoins and beginners guide here:



Do not rename encrypted files.

Do not try to decrypt your data using third party software, it may cause permanent data loss.

Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Should Victim Pay Ransom Money:

We are strongly recommended victim should not pay ransom money to the hacker because there are no guarantees that victim will received their files when the transaction happen. Paying money to the hacker is not a good idea; Think for yourself why cyber-criminal should send you the decryption key if that have already received a ransom from you.  There are highly probabilities victim can loss their files and money as well. The only way to restore data is to remove Word ransomware complete from the system by the using an appropriate removal tool. After completed removal process victim can restore files by the using third party recovery software.

How  Word ransomware did  spreads into the PC:

Word ransomware  is mainly spread via Spam mail file attachments, bundling methods. Cyber offender often sends thousands of spam mail like as word file, doc file, exe file, torrent file and other type of file with the aim to opening them. Such types of files contain lots of infections which activated due to open them.  Bundling is a deceptive marketing method that is only a trick user into downloading and installing third party webpage. Most of the users installed freeware program from third party webpage without knowing their terms and license agreements that cause the installation of lots of infections.

How To prevent the installation of Word ransomware

We are highly advice please ignore the attachments of spam mail file which received through unknown address. If any file seems suspicious please ignore them. Don’t open any files without checking their grammatical error and spelling mistakes. Users also must be avoiding the downloading unwanted program from third party webpage. Read the installation guide carefully till the end. Don’t skip custom or advance options as well as other similar settings. Users also must be pay attentive while clicking on malicious links and performing other annoying activities. In order to keep the system safe and secure please scans the System with reputable antimalware tool.

Recommended Ransomware Removal & File Restoration Guide

Word ransomware is extremely robust in its nature to encrypt your files, and unless the threat is removed completely, file recovery is technically not possible. To do complete removal of Word ransomware out of your computer. Downlaod Spyhunter Anti-Spyware Tool Now.

After the infection is completely removed out of your compromised system, you may further process the encrypted file recovery either with your own lately created backup file. Or choose a trusted data recovery program to restore your data. Download a suggested recovery tool.

How to turn your encrypted files working once again?

Well, through the above explanations mentioned, you might have learned actually what happened to your files after encryption. Since the malware that has affected your files is now removed with suggested scanner, you would still require to turn your files working. And we are now going to discuss how to accomplish this task. Based on expert’s researches and their findings, there’s a number of possible methods or ways which a user can get through to restore their encrypted files to work. Even many of victimized users have tried these methods with their own infected computer and success rate is almost 95 percent. So, you can hope to have your files back, and in order to accomplish complete restore of your infected data, we suggest you check out some suggested methods here:

Methods 1: Restore encrypted files using a powerful data recovery software

Before you start to read the steps, you should know this method is appropriate to those users who have found no solutions to decrypt their files affected by ransomware. But still they are able to utilize their system and can install a software. According to experts, this method has very low difficulty level as it utilizes a program to do so.

Although this method is called to be the safest way to recover encrypted files, it still have some limitations. Technically, the encrypted data recovery solution looks through your system and its partitions to recover original files which are actually deleted by virus to replace with the encrypted one. In many cases, the user tend to copy the encrypted files on some external drive and re-install Windows OS that actually declines the chances of data recovery through this method. So, after you have managed to clean your system against malware effects, leave the files as they are and get through the steps to restore your files using one of the top most data recovery app called Stellar Phoenix Data Recovery Software.

Step 1: At first, download the app on your system by clicking the download button below.

Step 2: Click on the downloaded file through your browser to execute its installer.

Step 3: In the license agreement page, click to accept the terms and click Next button. Further, follow on-screen instructions to complete the installation, and click on Finish button finally.

Step 4: After the installation is done, the program will run automatically. At the first interface, select the file types now that you intend to recovery followed by clicking Next.

Step 5: Select the drives over which you need the software to run over and perform the recovery of encrypted files. Done? Click on Scan button.

Step 6: The software will now scan all selected drive to complete the restore process, however it may take some time depending upon volume of drives and number of files or directories were there previously. After the scanning process ends, you will be shown with a file explorer with preview of your data which you want to recover. Just select those which you need to be restored.

Step 7: Browse a location where you want the restored data to be saved.

Method 2: Encrypted file recovery with a lately created Windows backup

This method is technically for those who have a lately created Windows backup saved somewhere and is not affected by the ransomware. Using inbuilt system recovery services, the backup can restore the files which are included under the backup. This method is considered easier as well and leaves no software, thus considered as a very popular method to fight against emergencies caused by infectious malware. Here are the steps to follow:

Step 1: Hit Win + R key combination and to execute Run command line.

Step 2: In the Run text field, type ‘ms-settings:windowsupdate’ and hit the OK button.

Step 3: You will be shown Windows update settings, but you have actually to click Backup option as shown in picture, and located in left pane.

Step 4: Click on ‘More Options’ to open Backup Options panel.

Step 5: As shown in the image below, select or click on “Restore files from a current backup.”

Step 6: In the next shown window, locate the backup where you have saved it, and click on restore button below as marked in the image.

Methods 3: Using Shadow Explorer Application

This file recovery solution is recommended to those who have their backup but is currently not working, still the files under backup are not yet deleted. In this case, Shadow Explorer is an application that can help you restoring your files from those backup files which are active, but still disabled by ransomware somehow. Under this circumstance, inbuilt Windows Backup and Recovery option will not work for you, rather the software will do the magic easily. To accomplish file recovery in this case, get through the steps here mentioned:

Step 1: Click the button below to download Shadow Explorer on your computer.

Step 2: Browser the location where you have downloaded the file. Double click and extract the zip file.

Step 3: Click to open ShadowExplorerPortable directory and double click on the file as shown in the image below.

Step 4: A drop down menu will appear on screen, so just select a desired Date and time according to your requirements on the top left of Shadow Explorer app, and choose the files in given interface that you want to restore using the software. Once the selection is done, Click on the button Export..

Methods 4: Using other decryptors

Well, this method might sounds a bit weird as every ransomware identity basically uses different enciphers and methods to encrypt files on targeted computers. But when the a ransomware which has actually infected your machine comes from a ransomware family for which a decryptor is officially working and available as well, then this might work for you. Technically, this method is just based on luck and analysis, still many users have reported this worked for them. So, if you have seen a ransomware has infected your computer, the very first thing you should do is to identity what kind of virus has actually affected your machine. In most of the cases, ransomware attacks are irreversible, still those infections basically comes from a parent ransomware which might be cracked earlier. For an instance, Scarab ransomware or Hiddentear ransomware are some families which can be decrypted. To check your luck if the present ransomware that has affected your machine is decryptable or not. To do so, follow the guidelines below:

Step 1: Check the Ransomware Database Here and check if decryptor is available for the malware

Step 2: In case you find no results, you can check an open source project called NoMoreRansom to find the ransomware details and decryptor, which has affected your machine. If found, download the decryptor on your computer’s local drive. This page is being regularly updated by its officials once a ransomware is discovered in world.

Step 3: Before you proceed with the downlaoded decryptor, make sure you have backup all your important files.

Step 4: Execute the decryptor to scan and restore your files easily.

Recommended Ransomware Removal & File Restoration Guide

Word ransomware is extremely robust in its nature to encrypt your files, and unless the threat is removed completely, file recovery is technically not possible. To do complete removal of Word ransomware out of your computer. Downlaod Spyhunter Anti-Spyware Tool Now.

After the infection is completely removed out of your compromised system, you may further process the encrypted file recovery either with your own lately created backup file. Or choose a trusted data recovery program to restore your data. Download a suggested recovery tool.