How to remove Masok Ransomware from PCs [Solution]

[Update] Files encrypted by Masok ransomware: Is there any solution?

This article will give you complete details about Masok ransomware as well as you will get some recommended solution to delete it from machine. You can read this article for learning or educational purposes.

As per our research, Masok file virus is a perilous data-encrypting malware that belongs to Djvu family. They cyber-criminals demand you to pay ransom money for allowing you to access the files that have been locked by this malware. Every encrypted file is added an additional extension named as .masok and they become inaccessible for you. You are encouraged to buy decryption tool on paying a hefty sum. It spreads the copies of ransom note as “_readme.txt” on every folder that contain the locked files.

Threat Summary

Threat Type Ransomware, File Virus, Crypto-Virus

Description Able to lock all files of your computer hard drives and demands $490 – $980 amount of ransom money for decryption

Distribution Methods Bundles of free software packages, malicious email messages which contain attachments (malicious macros), use of cracked software and unofficial tools

Email of Cyber-criminals: [email protected], [email protected] or @datarestore (Telegram)

Symptoms: Previously functional files become totally inaccessible. They have no different file extension. The desktop may get covered with a ransom note. You are asked to pay ransom in bitcoin crypto-currency.

Additional Threat: Apart from encrypting the files, it injects AZORult Trojan in the System. It shows fake messages related to Windows update.

Damage: Personal files get inaccessible. Password stealing AZORult Trojan gets downloaded from backdoor and leads to data theft

How  Masok ransomware Works

Masok file virus can encrypt various types of files including documents, databases, ppt, xlx, css, html, text, images, audios, videos, games and other files of your computer. When you try to open such encrypted files, then you get ransom notes on the screen. This ransom note contains some basic information about the ransomware and how you can recover the locked data. You are encouraged to contact with the cyber-criminals through [email protected] or [email protected], or contact them via the @datarestore account on Telegram.

Initially, it gives free decryption test for 2-3 files of your computer that successfully decrypt these files. After that, it asks you to pay $490 – $980 amount of ransom money based on how quickly you communicate to cyber-criminals for decryption. To decrypt the remaining data, the money is to be paid in Bitcoin crypto-currency.

The files encrypted by ransomware can only be accessed again using the decryption tool held by cyber-criminals. However, you should never trust on them at any cases. Their main aim is to cheat you and they don’t provide the original keys/tools even after receiving the money. Further, they collect your some information such as IP address, URLs search, browser history, search queries, user name, password, age, address, email ID, banking information and more details as well.

According to security experts, this nasty malware is made using very strong encryption algorithm techniques by Cyber Crooks. You can try using an “Offline decryption tool” however this will only work if during the encryption process, the connection between the PC and remote server of cyber-criminals was interrupted.

Let’s take have a look at message on ransom note.


 Don’t worry, you can return all your files!

 All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.

 The only method of recovering files is to purchase decrypt tool and unique key for you.

 This software will decrypt all your encrypted files.

 What guarantees you have

 You can send one of your encrypted file from your PC and we decrypt it for free.

 But we can decrypt only 1 file for free. File must not contain valuable information.

 You can get and look video overview decrypt tool


 Price of private key and decrypt software is $980.

 Discount 50% available if you contact us first 72 hours, that’s price for you is $490.

 Please note that you’ll never restore your data without payment.

 Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

 To get this software you need write on our e-mail

[email protected]

Reserve e-mail address to contact us

 [email protected]

 Our Telegram account


 Mark Data Restore

Your personal ID


Distribution Methods How your System gets infected from Masok ransomware

This dubious file virus is mostly get install in your machine from email spam messages, email attachments and bundles of free software packages which you are downloaded from internet. It can come in your machine via malicious ads or popup messages, malicious hyperlinks, fake software updates or pirated software, infected external media drives, social media, downloaded media files, file sharing network, porn or adult related websites and many other tricks.

As a precautionary measure, you have to take certain steps and follow safe browsing practices. First, never use any cracked tool because they are often used by cyber-criminals for proliferating malware. Avoid opening attachments or web-links that you receive through irrelevant emails. Update all the software such as MS Office, PDF Reader, Flash Player etc. from their official sources. Regularly scan the work-station with a powerful anti-malware tool. If the work-station has already been infected then scan it with the recommended tool immediately.

Recovery of Encrypted files:

As mentioned earlier, if you data were encrypted using “Offline key” then it can be decrypted. Every victim gets a unique decryption key which are stored in a remote server owned by cyber-criminals. There are termed as “Online keys”. However, there are times when the communication between the PC and remote server gets disconnected during the file encryption. In this case, the Masok ransomware will use the “Offline encrypted key”. The cyber-experts can create the decryption key for this “Offline encryption” in future.

At present, you have limited option to recover the locked files. The easiest way is to use the backup files if available. The other option is to use a powerful data recovery tool. However, this option should only be used after all the related payloads, files and scripts are removed.

Recommended Ransomware Removal & File Restoration Guide

Masok Ransomware is extremely robust in its nature to encrypt your files, and unless the threat is removed completely, file recovery is technically not possible. To do complete removal of Masok Ransomware out of your computer. Downlaod Spyhunter Anti-Spyware Tool Now.

After the infection is completely removed out of your compromised system, you may further process the encrypted file recovery either with your own lately created backup file. Or choose a trusted data recovery program to restore your data. Download a suggested recovery tool.

How to turn your encrypted files working once again?

Well, through the above explanations mentioned, you might have learned actually what happened to your files after encryption. Since the malware that has affected your files is now removed with suggested scanner, you would still require to turn your files working. And we are now going to discuss how to accomplish this task. Based on expert’s researches and their findings, there’s a number of possible methods or ways which a user can get through to restore their encrypted files to work. Even many of victimized users have tried these methods with their own infected computer and success rate is almost 95 percent. So, you can hope to have your files back, and in order to accomplish complete restore of your infected data, we suggest you check out some suggested methods here:

Methods 1: Restore encrypted files using a powerful data recovery software

Before you start to read the steps, you should know this method is appropriate to those users who have found no solutions to decrypt their files affected by ransomware. But still they are able to utilize their system and can install a software. According to experts, this method has very low difficulty level as it utilizes a program to do so.

Although this method is called to be the safest way to recover encrypted files, it still have some limitations. Technically, the encrypted data recovery solution looks through your system and its partitions to recover original files which are actually deleted by virus to replace with the encrypted one. In many cases, the user tend to copy the encrypted files on some external drive and re-install Windows OS that actually declines the chances of data recovery through this method. So, after you have managed to clean your system against malware effects, leave the files as they are and get through the steps to restore your files using one of the top most data recovery app called Stellar Phoenix Data Recovery Software.

Step 1: At first, download the app on your system by clicking the download button below.

Step 2: Click on the downloaded file through your browser to execute its installer.

Step 3: In the license agreement page, click to accept the terms and click Next button. Further, follow on-screen instructions to complete the installation, and click on Finish button finally.

Step 4: After the installation is done, the program will run automatically. At the first interface, select the file types now that you intend to recovery followed by clicking Next.

Step 5: Select the drives over which you need the software to run over and perform the recovery of encrypted files. Done? Click on Scan button.

Step 6: The software will now scan all selected drive to complete the restore process, however it may take some time depending upon volume of drives and number of files or directories were there previously. After the scanning process ends, you will be shown with a file explorer with preview of your data which you want to recover. Just select those which you need to be restored.

Step 7: Browse a location where you want the restored data to be saved.

Method 2: Encrypted file recovery with a lately created Windows backup

This method is technically for those who have a lately created Windows backup saved somewhere and is not affected by the ransomware. Using inbuilt system recovery services, the backup can restore the files which are included under the backup. This method is considered easier as well and leaves no software, thus considered as a very popular method to fight against emergencies caused by infectious malware. Here are the steps to follow:

Step 1: Hit Win + R key combination and to execute Run command line.

Step 2: In the Run text field, type ‘ms-settings:windowsupdate’ and hit the OK button.

Step 3: You will be shown Windows update settings, but you have actually to click Backup option as shown in picture, and located in left pane.

Step 4: Click on ‘More Options’ to open Backup Options panel.

Step 5: As shown in the image below, select or click on “Restore files from a current backup.”

Step 6: In the next shown window, locate the backup where you have saved it, and click on restore button below as marked in the image.

Methods 3: Using Shadow Explorer Application

This file recovery solution is recommended to those who have their backup but is currently not working, still the files under backup are not yet deleted. In this case, Shadow Explorer is an application that can help you restoring your files from those backup files which are active, but still disabled by ransomware somehow. Under this circumstance, inbuilt Windows Backup and Recovery option will not work for you, rather the software will do the magic easily. To accomplish file recovery in this case, get through the steps here mentioned:

Step 1: Click the button below to download Shadow Explorer on your computer.

Step 2: Browser the location where you have downloaded the file. Double click and extract the zip file.

Step 3: Click to open ShadowExplorerPortable directory and double click on the file as shown in the image below.

Step 4: A drop down menu will appear on screen, so just select a desired Date and time according to your requirements on the top left of Shadow Explorer app, and choose the files in given interface that you want to restore using the software. Once the selection is done, Click on the button Export..

Methods 4: Using other decryptors

Well, this method might sounds a bit weird as every ransomware identity basically uses different enciphers and methods to encrypt files on targeted computers. But when the a ransomware which has actually infected your machine comes from a ransomware family for which a decryptor is officially working and available as well, then this might work for you. Technically, this method is just based on luck and analysis, still many users have reported this worked for them. So, if you have seen a ransomware has infected your computer, the very first thing you should do is to identity what kind of virus has actually affected your machine. In most of the cases, ransomware attacks are irreversible, still those infections basically comes from a parent ransomware which might be cracked earlier. For an instance, Scarab ransomware or Hiddentear ransomware are some families which can be decrypted. To check your luck if the present ransomware that has affected your machine is decryptable or not. To do so, follow the guidelines below:

Step 1: Check the Ransomware Database Here and check if decryptor is available for the malware

Step 2: In case you find no results, you can check an open source project called NoMoreRansom to find the ransomware details and decryptor, which has affected your machine. If found, download the decryptor on your computer’s local drive. This page is being regularly updated by its officials once a ransomware is discovered in world.

Step 3: Before you proceed with the downlaoded decryptor, make sure you have backup all your important files.

Step 4: Execute the decryptor to scan and restore your files easily.

Recommended Ransomware Removal & File Restoration Guide

Masok Ransomware is extremely robust in its nature to encrypt your files, and unless the threat is removed completely, file recovery is technically not possible. To do complete removal of Masok Ransomware out of your computer. Downlaod Spyhunter Anti-Spyware Tool Now.

After the infection is completely removed out of your compromised system, you may further process the encrypted file recovery either with your own lately created backup file. Or choose a trusted data recovery program to restore your data. Download a suggested recovery tool.