Effective Guide To Restore Files from HelpYou ransomware
HelpYou ransomware is a vicious computer infection that is categorized as a Ransomware. The main function of this virus is to encrypt data of the targeted system and demands huge ransom for the decryption. It was discovered and distributed by the team of cyber hacker with the sole motive to extort huge ransom by the phishing innocent users. It uses the powerful encryption algorithm AES and RSA to encrypt all kind of personal and System files . During the encryption process it renames the files by the appended with the “.IQ_IQ” extension. Once completed the encryption process, it creates a ransom demanding message “HOW_TO_RECOVERY_FILES.txt” and dropped into the infected folders.
The ransom note “HOW_TO_RECOVERY_FILES.txt” informs victim that their all kind of files has been encrypted by the powerful encryption algorithm. So that access even single file is impossible. In order to recover files victims are instructed to establish contact with the developer of this Ransomware. Communication must be held in English language over an email. Letters must contain the unique assigned ID which mentioned in the ransom note. The price of the decryption tool is not specified, it is only depends on how fast victim will contact to the developer. At the end of ransom note warn if victim will try to rename the files and try to decrypt them with third party tool that result in permanent data loss.
Text presented in HelpYou ransomware’s text file (“HOW_TO_RECOVERY_FILES.txt”):
It’s your IDENTIFER:
All YOU FILES ENCRYPTED
If you need recover your files:
1)send message with your personal IDENTIFER to
and add 1 infected files from your server!
2)speak only by ENGLISH!
3)doesn’t use free decryption tools, you can damage your files!
What Victim Should Do?
Victim do not think about to pay ransom money to the hacker because there is no any proof cyber-criminal behind this infection will send the decryption tool after received ransom money. In most of the cases victim who pay ransom they got scammed. It is only a trick to phished innocent users and extorts ransom money. So the paying ransom money to the hacker is not a good idea for you.
If you’re System files are already infected with this Ransomware and its demands huge ransom money. Are you want to recover your files for free. If yes, the only way to recover files is to use backup. If you have no any backup then you can restore data from third party recovery software.
How did Ransomware infect your PC?
Ransomware mostly infect your PC via the spam email campaign. The spam email contains malicious attachments and downloader links. The malicious attachments can be into various formats like as word, documents, zip, archer and so on. Opening such files cause the execution of malicious scripts that leads Ransomware infecitons.
So users must be aware while received any email which sent through unknown address and especially an attachments attached with it. It is important to verify the email address. If any files seems suspicious please do not open without scanning. It is recommended to check the email body content including grammatical error and spelling mistakes. Scan your PC with reputable antimalware tool.
How to turn your encrypted files working once again?
Well, through the above explanations mentioned, you might have learned actually what happened to your files after encryption. Since the malware that has affected your files is now removed with suggested scanner, you would still require to turn your files working. And we are now going to discuss how to accomplish this task. Based on expert’s researches and their findings, there’s a number of possible methods or ways which a user can get through to restore their encrypted files to work. Even many of victimized users have tried these methods with their own infected computer and success rate is almost 95 percent. So, you can hope to have your files back, and in order to accomplish complete restore of your infected data, we suggest you check out some suggested methods here:
Methods 1: Restore encrypted files using a powerful data recovery software
Before you start to read the steps, you should know this method is appropriate to those users who have found no solutions to decrypt their files affected by ransomware. But still they are able to utilize their system and can install a software. According to experts, this method has very low difficulty level as it utilizes a program to do so.
Although this method is called to be the safest way to recover encrypted files, it still have some limitations. Technically, the encrypted data recovery solution looks through your system and its partitions to recover original files which are actually deleted by virus to replace with the encrypted one. In many cases, the user tend to copy the encrypted files on some external drive and re-install Windows OS that actually declines the chances of data recovery through this method. So, after you have managed to clean your system against malware effects, leave the files as they are and get through the steps to restore your files using one of the top most data recovery app called Stellar Phoenix Data Recovery Software.
Step 1: At first, download the app on your system by clicking the download button below.
Step 2: Click on the downloaded file through your browser to execute its installer.
Step 3: In the license agreement page, click to accept the terms and click Next button. Further, follow on-screen instructions to complete the installation, and click on Finish button finally.
Step 4: After the installation is done, the program will run automatically. At the first interface, select the file types now that you intend to recovery followed by clicking Next.
Step 5: Select the drives over which you need the software to run over and perform the recovery of encrypted files. Done? Click on Scan button.
Step 6: The software will now scan all selected drive to complete the restore process, however it may take some time depending upon volume of drives and number of files or directories were there previously. After the scanning process ends, you will be shown with a file explorer with preview of your data which you want to recover. Just select those which you need to be restored.
Step 7: Browse a location where you want the restored data to be saved.
Method 2: Encrypted file recovery with a lately created Windows backup
This method is technically for those who have a lately created Windows backup saved somewhere and is not affected by the ransomware. Using inbuilt system recovery services, the backup can restore the files which are included under the backup. This method is considered easier as well and leaves no software, thus considered as a very popular method to fight against emergencies caused by infectious malware. Here are the steps to follow:
Step 1: Hit Win + R key combination and to execute Run command line.
Step 2: In the Run text field, type ‘ms-settings:windowsupdate’ and hit the OK button.
Step 3: You will be shown Windows update settings, but you have actually to click Backup option as shown in picture, and located in left pane.
Step 4: Click on ‘More Options’ to open Backup Options panel.
Step 5: As shown in the image below, select or click on “Restore files from a current backup.”
Step 6: In the next shown window, locate the backup where you have saved it, and click on restore button below as marked in the image.
Methods 3: Using Shadow Explorer Application
This file recovery solution is recommended to those who have their backup but is currently not working, still the files under backup are not yet deleted. In this case, Shadow Explorer is an application that can help you restoring your files from those backup files which are active, but still disabled by ransomware somehow. Under this circumstance, inbuilt Windows Backup and Recovery option will not work for you, rather the software will do the magic easily. To accomplish file recovery in this case, get through the steps here mentioned:
Step 1: Click the button below to download Shadow Explorer on your computer.
Step 2: Browser the location where you have downloaded the file. Double click and extract the zip file.
Step 3: Click to open ShadowExplorerPortable directory and double click on the file as shown in the image below.
Step 4: A drop down menu will appear on screen, so just select a desired Date and time according to your requirements on the top left of Shadow Explorer app, and choose the files in given interface that you want to restore using the software. Once the selection is done, Click on the button Export..
Methods 4: Using other decryptors
Well, this method might sounds a bit weird as every ransomware identity basically uses different enciphers and methods to encrypt files on targeted computers. But when the a ransomware which has actually infected your machine comes from a ransomware family for which a decryptor is officially working and available as well, then this might work for you. Technically, this method is just based on luck and analysis, still many users have reported this worked for them. So, if you have seen a ransomware has infected your computer, the very first thing you should do is to identity what kind of virus has actually affected your machine. In most of the cases, ransomware attacks are irreversible, still those infections basically comes from a parent ransomware which might be cracked earlier. For an instance, Scarab ransomware or Hiddentear ransomware are some families which can be decrypted. To check your luck if the present ransomware that has affected your machine is decryptable or not. To do so, follow the guidelines below:
Step 1: Check the Ransomware Database Here and check if decryptor is available for the malware
Step 2: In case you find no results, you can check an open source project called NoMoreRansom to find the ransomware details and decryptor, which has affected your machine. If found, download the decryptor on your computer’s local drive. This page is being regularly updated by its officials once a ransomware is discovered in world.
Step 3: Before you proceed with the downlaoded decryptor, make sure you have backup all your important files.
Step 4: Execute the decryptor to scan and restore your files easily.