Easy Dever Ransomware removal guide
Dever Ransomware is a malicious file-encrypting virus that encodes the files stored on host machine and keeps them lockdown till a ransom is paid. It belongs to Crisis/Dharma ransomware family. It is different from its other variants with the aspect that during the encryption, Dever appends the files with .dever extension. For example, a file 1.jpg becomes 1.jpg.dever. Following to finishing the encryption process, it creates info.txt and an HTML application -info.hta files and drops them on desktop.
The .txt file contains a very short message informing users that all their data have been encrypted, if they want to get them back in the original accessible condition -they must need to contact the developers behind Dever Ransomware via email addresses provided. Here is the full text presented on info.txt file:
!!!All of your files are encrypted!!!
To decrypt them send e-mail to this address: [email protected]
If we don’t answer in 24h., send e-mail to this address: [email protected]
The info.hta file provides further detailed information. It clarifies that the title or the subject of the email is the unique ID number (generated for each victim). Use alternate email address, if no response if received from the crooks from the first email within 24 hours. Further, it states that for the decryption, the victims require paying ransom to the crooks. This amount depends on how fast the contact is being made. As the note say, once the payment is received, the users are soon provided with an instruction how to download decryption tool/software that helps in the files recovery. Free decryption service of up to 5 encrypted files (less than 4 MB in aggregate and must not contain any valuable information) is provided to the users in order to gain their trust. The message ends with a scary note that prevents users to use any third party tools and rename the filenames of the encrypted files or, otherwise the files will be deleted for permanently. Here is the full text presented on the info.hta application’s displaying pop-up window:
All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail [email protected]
Write this ID in the title of your message 1E857D00-2544
In case of no answer in 24 hours write us to this e-mail:[email protected]
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 4Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
You should NOT contact the cybercriminals nor to pay the ransom at any cost. These people will never provide you the decryption tool even if you fulfill all their demand. The safe way is to remove Dever Ransomware and recover the files using existing backup (check other data recovery options provided below the post). The ransomware removal is necessary to prevent it from further files encryptions.
How did Dever Ransomware intrude in?
How to protect from ransomware infections?
It is important to not open any attachments provided on irrelevant emails, especially when the senders’ addresses is unknown. Always use official websites and direct links for any software download and avoid third party downloaders, p2p networks and free file hosting sites that are deemed as untrustworthy. For any software update, rely on official software developers’ tools/functions only. Cracking tools are illegal to use and often cause computer infection. We advise against their use. For betterment, employ some antivirus tool that prevents any malicious executables and provides adequate protection to your device.
A Quick Glance of Dever Ransomware
Type: Crypto-virus, Data-locker, Ransomware
Ransom note: info.txt file and info.hta application’s in pop-up window
Ransom amount: not mentioned
Distributions: Infected email attachments (macros), torrent websites, malicious ads.
Symptoms: The infected files become inaccessible. An unusual extension is added in the file and a ransom note appears on the screen every now and then
Removal and File Decryption: In order to clean the PC, it is advised to scan the work-station with a powerful anti-malware tool. Once the malware is removed, the files stored in the PC hard-disk are safe. Now, you can take step to retrieve these files. Using the backup files is the easiest way to retrieve the files but unfortunately most of us don’t have the backup data. In such situation, use a data recovery tool. These days, recovery software is coming with special features to retrieve the damaged or locked files by ransomware.
Remove Dever Ransomware
Manual malware removal guide is provided below in step by step manner. Follow it so that you will not find any trouble during the removal process. You can use some reputable antivirus tool to automatically remove Dever Ransomware from the system.
How to turn your encrypted files working once again?
Well, through the above explanations mentioned, you might have learned actually what happened to your files after encryption. Since the malware that has affected your files is now removed with suggested scanner, you would still require to turn your files working. And we are now going to discuss how to accomplish this task. Based on expert’s researches and their findings, there’s a number of possible methods or ways which a user can get through to restore their encrypted files to work. Even many of victimized users have tried these methods with their own infected computer and success rate is almost 95 percent. So, you can hope to have your files back, and in order to accomplish complete restore of your infected data, we suggest you check out some suggested methods here:
Methods 1: Restore encrypted files using a powerful data recovery software
Before you start to read the steps, you should know this method is appropriate to those users who have found no solutions to decrypt their files affected by ransomware. But still they are able to utilize their system and can install a software. According to experts, this method has very low difficulty level as it utilizes a program to do so.
Although this method is called to be the safest way to recover encrypted files, it still have some limitations. Technically, the encrypted data recovery solution looks through your system and its partitions to recover original files which are actually deleted by virus to replace with the encrypted one. In many cases, the user tend to copy the encrypted files on some external drive and re-install Windows OS that actually declines the chances of data recovery through this method. So, after you have managed to clean your system against malware effects, leave the files as they are and get through the steps to restore your files using one of the top most data recovery app called Stellar Phoenix Data Recovery Software.
Step 1: At first, download the app on your system by clicking the download button below.
Step 2: Click on the downloaded file through your browser to execute its installer.
Step 3: In the license agreement page, click to accept the terms and click Next button. Further, follow on-screen instructions to complete the installation, and click on Finish button finally.
Step 4: After the installation is done, the program will run automatically. At the first interface, select the file types now that you intend to recovery followed by clicking Next.
Step 5: Select the drives over which you need the software to run over and perform the recovery of encrypted files. Done? Click on Scan button.
Step 6: The software will now scan all selected drive to complete the restore process, however it may take some time depending upon volume of drives and number of files or directories were there previously. After the scanning process ends, you will be shown with a file explorer with preview of your data which you want to recover. Just select those which you need to be restored.
Step 7: Browse a location where you want the restored data to be saved.
Method 2: Encrypted file recovery with a lately created Windows backup
This method is technically for those who have a lately created Windows backup saved somewhere and is not affected by the ransomware. Using inbuilt system recovery services, the backup can restore the files which are included under the backup. This method is considered easier as well and leaves no software, thus considered as a very popular method to fight against emergencies caused by infectious malware. Here are the steps to follow:
Step 1: Hit Win + R key combination and to execute Run command line.
Step 2: In the Run text field, type ‘ms-settings:windowsupdate’ and hit the OK button.
Step 3: You will be shown Windows update settings, but you have actually to click Backup option as shown in picture, and located in left pane.
Step 4: Click on ‘More Options’ to open Backup Options panel.
Step 5: As shown in the image below, select or click on “Restore files from a current backup.”
Step 6: In the next shown window, locate the backup where you have saved it, and click on restore button below as marked in the image.
Methods 3: Using Shadow Explorer Application
This file recovery solution is recommended to those who have their backup but is currently not working, still the files under backup are not yet deleted. In this case, Shadow Explorer is an application that can help you restoring your files from those backup files which are active, but still disabled by ransomware somehow. Under this circumstance, inbuilt Windows Backup and Recovery option will not work for you, rather the software will do the magic easily. To accomplish file recovery in this case, get through the steps here mentioned:
Step 1: Click the button below to download Shadow Explorer on your computer.
Step 2: Browser the location where you have downloaded the file. Double click and extract the zip file.
Step 3: Click to open ShadowExplorerPortable directory and double click on the file as shown in the image below.
Step 4: A drop down menu will appear on screen, so just select a desired Date and time according to your requirements on the top left of Shadow Explorer app, and choose the files in given interface that you want to restore using the software. Once the selection is done, Click on the button Export..
Methods 4: Using other decryptors
Well, this method might sounds a bit weird as every ransomware identity basically uses different enciphers and methods to encrypt files on targeted computers. But when the a ransomware which has actually infected your machine comes from a ransomware family for which a decryptor is officially working and available as well, then this might work for you. Technically, this method is just based on luck and analysis, still many users have reported this worked for them. So, if you have seen a ransomware has infected your computer, the very first thing you should do is to identity what kind of virus has actually affected your machine. In most of the cases, ransomware attacks are irreversible, still those infections basically comes from a parent ransomware which might be cracked earlier. For an instance, Scarab ransomware or Hiddentear ransomware are some families which can be decrypted. To check your luck if the present ransomware that has affected your machine is decryptable or not. To do so, follow the guidelines below:
Step 1: Check the Ransomware Database Here and check if decryptor is available for the malware
Step 2: In case you find no results, you can check an open source project called NoMoreRansom to find the ransomware details and decryptor, which has affected your machine. If found, download the decryptor on your computer’s local drive. This page is being regularly updated by its officials once a ransomware is discovered in world.
Step 3: Before you proceed with the downlaoded decryptor, make sure you have backup all your important files.
Step 4: Execute the decryptor to scan and restore your files easily.